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Written by  jono
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We have compiled some frequently asked questions for TNG, please contact us with any other
questions you need answering. We will keep this TNG FAQ updated regularly.  



Do I have to know PHP & MySQL? Do I have to know HTML?

You do not have to know PHP or MySQL, although anything you do know will be a bonus.
We (Family History Hosting) will setup the whole TNG installation for you. 

You don't really need to know any HTML either to run TNG right "out of the box." In fact, achieving a professional look and feel is also a snap when you use one of TNG's pre-built templates. If you want to customize your site beyond that, then some basic HTML knowledge will be needed.


Do you have an evaluation copy I could try?

No, we do not (sorry), but If you want to try the product, please see the Demo options on the menu above.
You'll find that the demo lets you do just about everything the real product does.


Has TNG been translated into any other languages? 

The public and administrative display messages have been translated into Afrikaans, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Norwegian, Polish, Brazilian Portuguese, Romanian, Spanish and Swedish, and the public messages have been translated into Icelandic and Serbian. The Help files & installation instructions have also been translated into French and Dutch.

How can I customise TNG? 

You can apply one of TNG's pre-built templates to get a professional look and feel in an instant.


How does data get into TNG? Do I need a GEDCOM file?

If you already have your genealogy in a desktop program (like PAF, Legacy, FamilyTreeMaker, Reunion, etc.), then the quickest and easiest way to get your data into TNG is to have your program output a GEDCOM file (standard method of genealogical data exchange) and then import it into TNG.

The whole process takes only a few minutes (or less, depending on how big your file is). Of course you don't really need a GEDCOM file.

If you want to enter your data by hand directly into TNG, you can do that through the administrative interface.


What does LDS mean?

LDS refers to The Church of Jesus Christ of Latter-day Saints (aka, "Mormons"). The LDS church invented the GEDCOM standard, so there are several LDS-specific tags. TNG supports these tags, but these fields will not be displayed if you don't use them. If you don't even want to see them in the data entry screens, you may turn that off as well.


How many names can TNG support?

Theoretically, there is no limit to the number of names it can support. I have 14,000 names in my database and have never had a performance issue. Some have many more (I know of one user with about 1,250,000 names). If your database is that huge, however (a few hundred thousand names or more), you may begin to notice a slight performance drain (pages will take a few seconds longer to display). The vast majority of people will not experience any problems, since most files consist of 10,000 names or less.


Can TNG be my only genealogy program?

It certainly can. There are definitely still reasons to use a desktop solution as your primary repository (simply because you don't need to be connected to the Internet to use it, and also because those programs usually contain many features that a web-based application can't), but if you're looking to collaborate with remote users, or if you do most of your work away from home, using TNG as your only program is a valid option.


Do you have a support forum?

Yes, there is a support forum and you can also contact us using the ticket support system. 
We prefer all requests concerning scripts, templates etc are all channeled in the forums.



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Last modified on Thursday, 30 June 2011 15:46

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